AUCTION TERMS: Returns All sales are final. There are no returns or refunds. In certain situations, if an exception is made, a RMA must be issued to return an item. In the event of a return, the Buyer's Premium will not be refunded. Buyer is responsible for all return shipping and insurance. Please note that returns are not accepted on Vehicles, Art, Memorabilia, or other large or heavy items. Occasionally you may notice that an item is re-listed. This can be due to a variety of reasons such as a winning bidder in a previous auction not paying for the item, multiple types of the same item or it is one of the few items listed with a reserve and the reserve was not met. While FAA makes every effort to call to the attention of bidders the use of after-market parts in jewelry and watches sold, the use of such parts or stones shall not constitute a warranty or representation that the items are original in their entirety. These modifications, customizations, and alterations may impair the ability of the original manufacturer to repair such item or certify the item as authentic. Appraisals Federal Assets Auctioneers utilizes Retail Replacement Value Appraisals, which are the most common. These types of evaluations are written for insurance needs. This would be the cost to replace the jewelry, with an item of equal quality and kind, considered to be the current market price or the replacement value. This type of appraisal is done to protect you in the event of damage or loss of a valuable item. Our appraisals are conducted by and independent 3rd Party appraisal firm that utilizes Certified GIA Gemologists. Appraisals should be used for verification of gemstone and/or metal weight, size and grade only, not actual value. Appraisal value should be considered for insurance purposes only, not actual value, as price varies greatly from retail locations throughout the world. Items should not be purchased with the expectation to resell for appraisal price or for profit. It is Federal Assets Auctioneers decision to refuse any bid, advance the bidding in any manner, withdraw a Lot, determine a successful bidder, continue the bidding to cancel a sale and reoffer and resell an item in dispute, is conclusive, absolute and final. Some of the lots in this sale are offered subject to a reserve. The reserve is a confidential minimum price, below which the lot will not be sold agreed upon by the consignor and Federal Assets Auctioneers. In most cases, the reserve will be set below the estimated range, but in no case will it exceed the estimates listed. TAX TERM: California sales tax applies to all California residents. If you possess a Sellers Permit, please tell our Customer Service Department and email a copy so we can adjust the sales tax accordingly. Please email us at info@FAAhelp.com with any specific questions.