Terms of Sale: By submitting your bid, you agree that: You have read and agree with the Auctioneer Terms and Conditions below: The successful bidder is the highest bidder acknowledged by the auctioneer. In the event of any dispute between bidders, or in the event of doubt on DNJA part as to the validity of any bid, the auctioneer will have the final discretion either to determine the successful bidder or to reoffer and resale the article in dispute. All items are sold AS IS, WHERE IS with all faults. ALL SALES ARE FINAL we allow return and exchange. If an item needs to be returned DNJA needs to have written notice by bidder in form of email to DIAMONDNJEWELRY@GMAIL.COM no later than 7 days of receiving the product whereas items Like DIAMONDS AND WATCHES ARE NOT ELIGIBLE FOR RETURN OR REFUND UNTILL AND UNLESS IN THE EVENT OF THE ITEM IS NOT ORIGINAL OR DOES NOT MATCHES THE DESCRIPTION PROVIDED DURING THE AUCTION. It is DNJA Jewelry Auctions sole discretion to approve any return. DNJA will provide a Merchandise Authorization Number. Any allowed returns must be received in the EXACT CONDITION it was shipped to the buyer. There are NO refunds on shipping, or auction premium. Unauthorized returns will be refused. Under no circumstances will any amount other than the winning bid amount be refunded. Any package refusal by winner bidder constitutes as an unauthorized return and is in direct violation of these general terms and conditions. IF THERE EVER IS A CASE OF A REFUND BEING ISSUED, BUYER WILL BE CHARGED A 15% RESTOCKING FEE AND BUYER WILL BE RESPONSIBLE TO PAY THE SHIPPING FEES AND BUYER'S PREMIUMS WILL NOT BE REFUNDED. PLEASE BID RESPONSIBLY AND ASK ALL QUESTIONS PRIOR TO PLACING A BID. All items are available for inquires prior to bidding via email, DIAMONDNJEWELRY@GMAIL.COM. Written and oral descriptions are our opinions and should in no way be construed as a guarantee of any kinds as the authenticity, age, condition, materials or any other feature of items being sold. DNJA attempts to catalog every lot correctly and will attempt to point out any defects but will not be responsible or liable for the correctness of the catalog or other descriptions of the lot. We recommend prospective bidders examine all items in which they have an interest. By placing a bid, either in person, by phone, absentee or via internet, you signify that you have examined the items as fully as you desire to or that you have chosen not to examine them. No statement (oral or written) in this catalog at the sale or elsewhere shall be deemed such warranty or representation, or any assumption of responsibility. ALL MEASUREMENTS ARE APPROXIMATE. DNJA JEWELRY AUCTIONS reserves the right to withdraw any lot at any time before, during, or after the auction without liability PAYMENT: we accept all major credit cards, bank transfer, or PayPal. Payment of the winning bid amount, buyer's premium and shipping/handling charges will be made at the time the auction is reconciled and invoiced (email), DNJA Jewelry Auction with its sole discretion will process bidders payment after 24 hours by using the credit card on file with utmost care and confidentiality. In the event that no credit card is on file, the Bidder will be directed to process payment online under DNJA Jewelry Auction Credit card payment system. Please also note that we accept other payment method i.e. PayPal, Wire Transfer, Money Order, Cashier's Check. Requests for other payment arrangements will only be considered prior to the opening of bidding in any auction. IN ANY CIRCUMSTANCES PAYMENT MUST BE MADE ONLY TO DNJA JEWELRY INC. Shipping Terms: We provide handling, packing and shipping services solely as a convenience for our Bidders. Because Bidders most often opt for these services, we include an ESTIMATED AMOUNT in the auction invoice. We ship primarily by USPS courier service priority mail within a commercially reasonable time following credit of the Bidder's payment to our account. On average, a Bidder may expect to receive their items within 5 to 12 business days following their payment upon bank clearance. The actual cost of shipping will be applied except for promotional offers or special offers where FREE SHIPPING are OFFERED by DNJA. Buyer's Premium: A Buyer's premium amounting to 15% except for promotional offers or special offers where Buyer’s Premium is Zero + 3% Auction House Fee of the winning bid amount will be added the hammer price on each lot sold at the end of an auction WHICH IS NON-REFUNDABLE. The winning bidders acknowledge and agree to pay a total of 18% premium on top of the winning bid. The Buyer assumes full responsibility for items at the fall of the hammer. Sales Tax: For all California residents, 8.75% sales tax will be added to your invoice. IMPORTANT NOTICES & DISCLAIMERS – PLEASE READ REGARDING APPRAISED JEWELRY AND LOOSE STONES - DNJA sends them out to a third party for Retail Replacement Value Appraisals, which are the most common. These types of evolutions are written for insurance needs. This would be the cost to REPLACE the jewelry with an item of equal quality and kind, considered to be the current market price or replacement value. This type of appraisal is done to protect you (the bidder) in the event of damage or loss of a valuable item. Our appraisals are conducted by independent 3rd party appraisal firms that utilize Certified GIA Gemmologist. Appraisals should be used for verification of gemstone and/or metal weight, size and grade ONLY, not actual value. Appraisal value should be considered for insurance purposes ONLY, not actual value, as price varies greatly from retail locations throughout the world. Items should not be purchased with the expectation to resell for appraisal Price, or for profit. In the unlikely event we lose our internet connection or items has inappropriate data posted due to some technical errors in the system such as images mismatched or not available, items with wrong information, price or certificate, DNJA reserves the right in its sole and absolute discretion to cancel the remainder of the auction or to end the on-going auction or even may cancel all the winning bids. **Auctioneer has final discretion on sale of an item. His word is final** Breach of Agreement in the event of any disagreement between DNJA JEWELRY INC., and the customer, all issues shall be governed, adjudicated and filed pursuant to the laws of the State of California. DNJA Jewelry is not affiliated with Rolex USA, Rolex International, Cartier Inc. As a watch store able to offer you genuine brand name watches at discounted prices, we are not Authorized Dealers of these manufacturers. We carry mostly pre-owned watches from secondary market in exceptionally excellent condition. We guarantee you that the timepieces we sell are all authentic, unless otherwise stated where there are custom diamond parts such as diamond dial, diamond bezel, and/or diamond band. We do not sell replicas of any kind. Diamonds used in the custom parts of the watches are of top quality stones. An Appraisal Certificate is provided for every fine timepiece or jewelry purchased from DNJA Jewelry. Valuation may be based between actual purchase amount and its retail list price. In some cases, the item purchased may include also its Original Warranty Certificate (in the case of watches) or Laboratory Certificate (in the case of diamonds).