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To ensure you have the best possible experience using Proxibid's website, we recommend you download and install the latest version of one of the following supported browsers:
Chrome Firefox Safari   Internet Explorer
Windows & Mac Windows & Mac for Mac only for Windows only
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We bring you real auctions conducted by real auction companies from around the world. With Proxibid, you can join the excitement of the live auction from the comfort of your home or office.
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FREQUENTLY ASKED QUESTIONS


I forgot my password
Simply click on the "Forgot Password" link on the bidder login screen and a temporary password will be sent to your email address on file. Please note that some email clients may cause a space to be added to the temporary password. Do not include this space if you use copy/paste functionality.

Am I approved to bid?
Once you have placed a valid credit card on file with Proxibid, the system will automatically check for approval for all available auctions. If you are approved for an auction an "approved" message will appear. Otherwise, the yellow notification bar at the top of the auction catalog screen will instruct you in the approval process for that auction.

How do I stream the audio or video of the live auction?
To enable audio and video in our live bidding application click on the audio/video player tab at the top. If an audio or video stream is unavailable, click on the "A/V Click to Launch" icon. Please note that audio/video may be delayed, however the bid button will always be real-time.

How does shipping work?
The auction company will specify the shipping terms in each auction's "Special Terms of Sale and Auction Information." You may contact the auction company directly to get an estimate for shipping charges or arrange alternative forms of shipping.

How do I pay for my items?
At the conclusion of the auction, the auction company will e-mail you an invoice. The auction company will process all winning bidders and will typically contact you within 24-48 hours of the end of the auction.

System Requirements

OS: Windows XP, Vista or 7 • Mac OS X 10.3+
Processor: Pentium III 500 MHz or faster
RAM: 512 MB or greater
Disk Space: 150 MB
Modem: 56 kbps (broadband recommended)

Software Requirements

Internet Browser: The two most recent versions
of Chrome, Firefox, Safari, or Internet Explorer are supported.
Java 2: Version 5.0+ (for live auctions)
Adobe Flash Player: For live A/V content
Adobe Reader: For viewing PDFs

Connection Speed Requirements

We currently do not support connections under
56kbps, satellite, or aircards.
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