Descriptions of all items are true to our knowledge. Material identified as gold, silver or platinum is, indeed, the material described. Gemstones, including diamonds, are guaranteed to be authentic. When any item is graded, every attempt is made to grade conservatively. No refund will be made unless a material error was made in the written description of the item itself. Otherwise, all items are sold as-is, where-is, and all sales are final. Auctions are conducted under guidelines prescribed by the Texas Department of Licensing and Regulation (TDLR), and we are covered by the Recovery Fund. Auctioneer license #16604 and Associate Auctioneer license #16643. We will do our best to address any question or concern that arises. Unresolved issues should be directed to TDLR at P.O. Box 12157, Austin, TX 78711, or telephone (512) 463-6599. Jewelry Exchange and Auction is a member of the Better Business Bureau, The Greater San Antonio Chamber of Commerce, the Stone Oak Business Association, and The American Numismatic Association. We have sponsored charity events for the San Antonio chapter of the American Cancer Society and Christus Santa Rosa hospital. When you deal with us, you can deal with confidence. Jewelry Exchange and Auction is providing internet pre-auction and live bidding as a service to bidders. Bidders acknowledge and understand that this service may or may not function correctly on the day of the auction. Under no circumstances shall bidders have any kind of claim against Jewelry Exchange and Auction or its agents in the event that internet service fails to work correctly before or during any auction. Jewelry Exchange and Auction will not be responsible for any missed bids from any source. Internet bidders who desire to make certain that their bids are acknowledged should use the proxy-bidding feature and leave their maximum bids 24 hours before the auction begins. Jewelry Exchange and Auction reserves the right to withdraw or re-catalog items in this auction.