IMPORTANT AUCTION POLICIES AND DETAILS REGARDING THE ITEMS IN THIS AUCTION

AS WITH ALL OF OUR AUCTIONS WE TAKE EVERY STEP POSSIBLE TO MAKE SURE OUR ITEMS ARE DESCRIBED AND PICTURED ACCURATELY. WE PHOTOGRAPH EACH ITEM INDIVIDUALLY FROM MULTIPLE ANGLES USING A MACRO LENS TO SHOW THE SMALLEST DETAIL POSSIBLE. WITH OUR GEMSTONES YOU WILL OFTEN SEE FLAWS IN THE PHOTOS THAT ARE NOT VISIBLE TO THE NAKED EYE. PLEASE REMEMBER A GEMSTONE THE SIZE OF AN ERASER TIP IS BLOWN UP TO THE SIZE OF A SOFTBALL ON A COMPUTER SCREEN, SO ITS COMPARABLE TO LOOKING AT A GEMSTONE IN A MICROSCOPE. FOR THIS REASON IT IS VERY IMPORTANT TO READ ITEM DETAILS IN THE AUCTION LISTING. WE HAVE THE CLARITY, SIZE, COLOR, AND WEIGHT RATINGS LISTED FOR EVERY GEMSTONE WE SELL. WE ALSO PHOTOGRAPH EVERY ITEM WE SELL, AND DO NOT USE STOCK PHOTOGRAPHY. VERY RARELY WE MIGHT LIST WHOLESALE GEMSTONE PARCELS WHICH SHOW A LARGE LOT FROM WHICH YOU WILL RECEIVE A RANDOM SMALLER LOT BUT IT WILL BE CLEARLY STATED IN THE DESCRIPTION AND USUALLY THE TITLE AS WELL. WE DO NOT ENHANCE OUR PHOTOGRAPHS USING ANY METHOD WHATSOEVER, IN FACT THE ONLY ALTERATIONS MADE TO OUR PICTURES IS CROPPING. WE COMBINE SHIPPING FOR ITEMS PURCHASED WITHIN THE SAME AUCTION ON THE SAME DAY. WE ARE ALSO ABLE TO COMBINE SHIPPING ON ITEMS PURCHASED FROM FIXED PRICE AUCTIONS MADE AT THE SAME TIME. FIXED PRICE AUCTIONS ARE THE ONLY AUCTIONS THAT WE ARE ABLE TO COMBINE PURCHASES MADE FROM MULTIPLE AUCTIONS ON THE SAME DAY. PLEASE READ OUR SHIPPING POLICY FOR SPECIFIC COSTS OF COMBINED SHIPPING. WE GUARANTEE DELIVERY OF EVERY ITEM WE SHIP, AND AFRE CAREFUL TO PACKAGE EVERYTHING SAFE AND SECURELY. WE USUALLY SHIP THE BUSINESS DAY AFTER YOU MAKE A PURCHASE, BUT PLEASE ALLOW 2 BUSINESS DAYS FOR YOUR ITEM TO BE MAILED. DELIVERY TYPICALLY TAKES 2-7 BUSINESS DAYS FROM THE DATE YOUR ITEM IS MAILED (WITHIN THE USA), BUT WE OFFER EXPEDITED AND OVERNIGHT SHIPPING OPTIONS FOR AN ADDITIONAL CHARGE. IF YOU RECEIVE AN ITEM THAT APPEARS TO BE DAMAGED PLEASE REFUSE DELIVERY, BY SIGNING FOR YOUR PACKAGE YOU ARE LEGALLY STATING YOU RECEIVED YOUR DELIVERY IN ACCEPTABLE CONDITION. RETURNS ARE NOT ACCEPTED. LIKE MOST OTHER AUCTION HOUSES ALL SALES ARE FINAL UNLESS YOU ARE ACCIDENTALLY MAILED THE WRONG ITEM, OR IF YOUR ITEM IS DAMAGED. EVERY ITEM WE SHIP IS INSPECTED BEFORE IT IS MAILED, THEN AGAIN VERIFIED TO MATCH THE INVOICE BY THE EMPLOYEE RESPONSIBLE FOR SHIPPING. WE HAVE OVERHEAD CAMERAS ABOVE WHERE THE PACKAGES ARE SEALED SO WE CAN SEE IF ANY MISTAKES ARE MADE ON OUR END WHEN PACKAGING ORDERS (SUCH AS FORGETTING TO PUT THE ITEM IN THE PACKAGE). IF YOU RECEIVE YOUR ITEM AND IT IS DAMAGED OR YOU BELIEVE YOU WERE SENT THE WRONG ITEM CONTACT US IMMEDIATELY. IT IS CRUCIAL YOU SAVE ALL PACKAGING MATERIALS INCLUDING PAPER WORK AND BUBBLE MAILERS/BOXES. IF YOUR ITEM IS DAMAGED DURING THE SHIPPING PROCESS WE NEED THESE ITEMS FOR THE POSTAL INSPECTOR. WITHOUT THEM YOU WILL NOT BE ISSUED A REFUND. IF YOU BELIEVE YOU ARE SENT THE WRONG ITEM PLEASE CONTACT US WITHIN 2 BUSINESS DAYS OF THE TIME YOUR ORDER IS RECEIVED. AFTER 1 WEEK FROM THE TIME YOU RECEIVE YOUR PACKAGE ALL SALES ARE FINAL UNDER ANY CIRCUMSTANCE INCLUDING DAMAGE OR A MISTAKE IN THE ITEM. PLEASE KEEP IN MIND WE ARE A SMALL FAMILY OWNED BUSINESS THAT SELLS ITEMS ON CONSIGNMENT. WHEN YOU PURCHASE ITEMS WITHOUT THE INTENTION OF KEEPING THEM WE ARE FORCED TO PAY FOR THOSE ITEMS OUT OF OUR POCKET WHICH CAN BE VERY DAMAGING. WE WANT ALL OF OUR CUSTOMERS TO BE HAPPY AND WE ARE EAGER TO RESOLVE ANY PROBLEMS THAT MAY ARISE. MANY OF THE ITEMS WE SELL ARE JEWELRY AND GEMSTONES. UNLESS OTHERWISE NOTED IN THE ITEM SPECIFICS WE TEST AND CONFIRM EVERY ITEM WE SELL. GEMSTONES ARE TESTED BY OUR ON STAFF GIA CERTIFIED GEMOLOGIST AND DIAMOND EXPERT USING SCIENTIFIC METHODS AND PROFESSIONAL EQUIPMENT SUCH AS MICROSCOPES, REFRACTOMETER, SPECIFIC GRAVITY, CRYSTAL STRUCTURE ANALYSIS, THERMAL CONDUCTIVITY, FILTER TESTING, AND EVEN CHEMICAL ANALYSIS. PRECIOUS METALS ARE ALSO TESTED BY OUR ON STAFF GEMOLOGIST WHO USES ACID AND A STREAK PLATE TO TEST THE METALS PURITY. WHEN SELLING COINS MADE OF PRECIOUS METALS WE ARE OFTEN UNABLE TO TEST THEM USING ACID BECAUSE IT WOULD DAMAGE THE COIIN, SO WE MEASURE AND WEIGH THE COIN. IF A COIN IS MADE OF A PRECIOUS METALS ALL OF THE COINS IN THAT VARIETY WILL WEIGH EXACTLY THE SAME, AND COUNTERFEITS OFTEN WEIGH MUCH LESS. THIS IS AN INDUSTRY STANDARD FORM OF TESTING COINS. IF COINS ARE PCGS OR NGC GRADED WE DO NOT CRACK OPEN THE CASES OR HANDLE THE COINS IN ANYWAY AS IT WOULD DESTROY THE VALUE.THE GEMSTONES WE SELL ARE GRADED USING GIA'S CLARITY, COLOR, SIZE, AND CUT GRADING STANDARDS. EVERY DESCRIPTION WILL HAVE THIS INFORMATION LISTED AS WELL AS OTHER ITEM SPECIFICS AND GENERAL INFORMATION ABOUT THE GEMSTONE SPECIES.