Payment via credit card with Proxibid's payment system (you click "pay now" on your invoice) or you can pay cash in person when you pick up. We have switched to Proxibid's in-house payment system, so if you are paying by card, do so via your invoice's "PAY NOW" button. Proxibid charges a processing fee on card payments. As a reminder, you can always pick up in person and pay cash to avoid these fees. Or send a cashier’s check via mail to avoid the processing fees. If you are mailing a cashier’s check please let us know ASAP - we will give you your “cash” total. If you pay with a card through us, you will also pay our processing fee. If you haven’t paid through your invoice within 48 hours of the end of the sale (or contacted us about mailing a cashier’s check) then we will run your card. If your card is declined and we can’t get payment from you after 10 days, we’ll open a dispute and the lots you won will become ours. At that point it’ll be too late to pay and we won’t close the dispute, so don’t call or email after 10 days. If you don't make the pickup and don't come within 10 days we'll back your items when possible. If you then don't pay shipping you will forfeit your items and won't be refunded. If paying by card - proxibid collects sales tax on all buyers. If you are tax exempt - make sure Proxibid has your tax exempt info. Because this is a warehouse sale we must collect sales tax on everyone. There is a fee of 3% to 4% on cards but you can always pay cash. If we are shipping - you will get updates from us on shipping progress via email and text, and once packed will receive a text and email with your shipping invoice. We will then send tracking and additional updates. WE DO NOT ACCEPT PERSONAL OR BUSINESS CHECKS. Because of mounting card fraud, we do not accept card payments on total invoices (including buyer's premium) exceeding $2,500. If your invoice is more than $2,500 please mail us a cashier’s check or bring cash in person. For vehicles we only take cash, cashier's checks or wire transfer. Shipping questions: shipping@burnsbid.com. For sales at our gallery, sales tax is collected on all purchases unless you are tax exempt. If this is an on-site online auction you will need to pay sales tax if paying your invoice through Proxibid. If you come and pay cash in person you won’t have to pay sales tax at our on-site sales. You must pick up during the set pickup hours or you may, at our discretion, either forfeit your items (you will be charged for them). More often than not you will forfeit your items. If shipping is available you can also have your items shipped! If you buy a lot, bring enough helpers to get everything loaded out on time. If shipping is not available and you don't pick up you agree to forfeit your items, and they will be disposed of at our discretion, meaning we will either throw them in the dumpster or take ownership of them after billing your card. Please leave yourself enough time to get all your items before the cutoff time. By bidding in this auction you authorize us to bill your card if you do not pick up, even if we dispose of your items. At the cutoff time we will close and we will ask bidders to leave, regardless of whether they have finished removing items. By bidding in this auction the buyer agrees to follow safe and proper moving, loading and securing procedures when handling all lots purchased in this auction, and when handling any other items at the pickup site. By bidding the buyer also agrees that he/she and any helpers have the experience, training and proper equipment needed to safely move and load the items purchased in this auction, or, if not, that he/she will employ movers that do. The bidder further holds Burns Auction & Appraisal LLC harmless for death, injury or damage to property incurred during the auction pickup. Children are prohibited at all Burns Auction pickups. Buyers agree that any items left behind within the property after the pickup hours will be treated as abandoned and disposed of at the discretion of Burns Auction unless other arrangements are made in writing with Burns Auction during the pickup hours and that refunds will not be given. Bidders agree that they are solely responsible for confirming that all of their purchases have been removed and loaded prior to departing the sale site for the day. Bidders also agree that items left behind after pickup hours because of confusion, a mix up, oversight or any other reason will be considered abandoned and disposed of by Burns Auction without any refund to the buyer. Please check over your invoice one last time before leaving to ensure you have everything. We often clean out immediately following a sale's pickup hours and will dispose of what is left behind at our discretion. CONTENTS of furniture lots are NEVER included in the lot unless explicitly stated. Bring packing materials and boxes. Bring loading help. We will help as much as we are able to keep things moving quickly. But we may not be able to help with all pieces. We will not help move extremely large or bulky items. Bring help. WE DO OUR BEST TO DESCRIBE ITEMS COMPLETELY. DO NOT BID IF YOU ARE NOT SURE, REFUNDS ARE NOT GIVEN. ALL SALES ARE FINAL! IF YOU DON’T SEE IT, IT'S NOT IN THE LOT. IF A CRUCIAL PART, ITEM OR ACCESSORY APPEARS TO BE MISSING IN THE PHOTOS, ASSUME IT IS NOT IN THE LOT. IF WE HAVE IT WE WILL SHOOT IT. WE WILL NOT REFUND YOU IF YOU ASSUME THAT SOMETHING IS PRESENT IN A LOT BUT IS NOT VISIBLE IN ANY OF THE PHOTOS. REMEMBER, IF WE HAVE IT, WE WILL PHOTOGRAPH IT. IF WE DON'T, YOU WON'T SEE IT. IF PICKING UP - BEFORE YOU LEAVE THE AUCTION SITE, MAKE SURE YOU HAVE ALL OF YOUR PURCHASES. THIS IS YOUR RESPONSIBILITY. IF YOU HAVE AN ISSUE WITH SOMETHING YOU BOUGHT, YOU MUST BRING IT UP AT THE PICKUP. WE CAN NOT HELP YOU IF YOU FIND AN ISSUE AFTER YOU’VE LOADED, UNLOADED, SET THE STUFF OUT SOMEPLACE FOR DAYS OR WEEKS AND THEN FOUND SOME KIND OF ISSUE. WE CAN NOT CONTROL WHAT HAS HAPPENED TO IT WHEN IT IS IN YOUR HANDS IF HAVING SOMETHING SHIPPED. IF YOU HAVE AN ISSUE PLEASE BRING IT TO OUR ATTENTION WITHIN 3 DAYS OF THE DELIVERY OF THE PACKAGE BY CALLING 614-271-3014 AND LEAVING A MESSAGE AT EXT. 0 OR BY EMAILING ADRIAN@BURNSBID.COM. IF MANY DAYS, WEEKS OR MONTHS PASS AND YOU THEN FIND AN ISSUE, WE CAN NOT HELP, AS WE DON’T KNOW AND CAN’T CONTROL WHAT IS GOING ON ON YOUR END THAT MAY HAVE CAUSED THE ISSUE. All Burns Auctions are reserve auctions unless otherwise stated. Auctioneer or auction company employees, contract laborer staff, friends or family may bid in any auction, but only in good faith and with the promise that they will pay for items, with buyer's premium, just like any other bidder - or in the case of an item with a reserve, Burns Auction may bid in the reserve. Consignors or consignor agents may also bid but by doing so they agree to pay for their lots with full buyer's premium paid - just like any other bidder. DO NOT ASSUME ANY MECHANICAL OR ELECTRONIC ITEM INCLUDING WATCHES, CLOCKS, ELECTRONICS OF ANY TYPE, MOTORIZED ITEMS SUCH AS VEHICLES AND EQUIPMENT, TOOLS OR ANY OTHER ITEM FUNCTION PERFECTLY OR AT ALL. IF WE KNOW SOMETHING WORKS, WE WILL SAY SO IN THE DESCRIPTION AND TO WHAT DEGREE. IF WE KNOW OF DEFECTS WE WILL ALSO DESCRIBE THEM. WE ALSO DO NOT GUARANTEE THAT ANY OF THE ABOVE TYPES OF ELECTRONIC, MECHANICAL OR MOTORIZED ITEMS WILL WORK WHEN YOU PICK THEM UP OR RECEIVE THEM SHIPPED TO YOU AS THEY DID WHEN WE WERE WITH THEM. WE WILL SIMPLY DO OUR BEST TO DESCRIBE THINGS BUT PLEASE DO NOT ASSUME. WHEN IN DOUBT - CALL US AT 614-271-3014 ext 5. WE SELL AN ENORMOUS QUANTITY OF USED, OLD ESTATE ITEMS EACH DAY, WEEK MONTH AND YEAR AND THESE POLICIES ARE IN PLACE BECAUSE WE SIMPLY CANNOT KNOW THE EXACT CONDITION AND DISPOSITION OF EVERYTHING WE SELL, HOWEVER WE WILL TRY OUR BEST TO DETERMINE IMPORTANT DETAILS ABOUT THE CONDITION OF ITEMS WE SELL. THANK YOU! FIREARM PURCHASES: We are an FFL. We are accepting consignments of firearms at this time. If you buy a firearm and are picking up (Ohio Residents Only), you will need to complete an FFL Form 4473 and pass the background check. If we are shipping, we will ship to FFLs only. These restrictions apply to firearms dating from 1898 and onward. Pre 1898 firearms are not classified as firearms and can be handed out and shipped freely. The person picking up must be the person whose name is in the bidder registration. Diamond weights for stones in setting are approximate and are given based on measurements. Loose diamonds are weighed on a diamond scale. Statements of diamond clarity and color are also approximate, and are given to the best of our ability. Burns Auction & Appraisal is not certified as a GIA gemologist. When GIA or other reports are available on diamonds, they are given in item descriptions. You don't have to take the entire lot of contents when you buy. Just take what you want. However, any dumping on or near (or anywhere else for that matter) the auction property is strictly prohibited. If you take items and then dispose of them illegally or near the auction grounds we will file a police report if necessary. It is very easy for us to find out who you are based on what you dump. The absence of a condition report on a lot does not mean the lot is perfect or free of any defects. We encourage all potential bidders to email adrian@burnsbid.com or to call 614-271-3014 PRIOR to bidding to ask specific condition questions on a given lot. By bidding in our auctions you agree to abide by and to follow all of the above terms.