Special Terms
Local Pickup and Shipping Policy:
Local Bidders (Within 1.5 Hours) - If you're located within 1.5 hours of the pickup site, you're expected to retrieve your items during the scheduled removal window. If you can’t make it, please arrange for someone (friend, family member, etc.) to pick up on your behalf.
If you're unable to do so, we kindly ask that you do not place bids.
Out-of-Town & Out-of-State Buyers - If you’re more than 1.5 hours away or located out of state, we’re happy to help coordinate shipping. The Auction Coordinator will contact you after the scheduled removal day to make arrangements. All shipping costs and related fees are the responsibility of the buyer. (See shipping instructions)
Mandatory Removal Deadline:
All items must be removed by the specified pickup date without exception. If you are unable to attend during the scheduled hours, arrangements may be made to meet at an alternate time only if approved in advance. A $50 fee will be charged to cover staff time and scheduling outside normal removal hours.
Any items not removed by the specified pickup date will be considered abandoned and may be resold, donated, trashed, or returned to auctioneer or seller without further notice. No refunds will be issued for unclaimed items.
Buyer Removal Responsibility:
Buyers are solely responsible for providing all necessary labor, tools, equipment, and insurance for the safe and lawful removal of items. Bring help to load your items. Auction staff will not assist with lifting, loading, disassembly, or packing. Please bring a valid photo ID and a copy of your paid invoice to claim your purchases.
As-Is, Where-Is:
All items are sold “As-Is, Where-Is” with no guarantees or warranties, expressed or implied. Descriptions are provided in good faith but are not guaranteed. It is the bidder’s responsibility to inspect items or ask questions prior to bidding. No refunds or returns will be issued under any circumstances.
All Sales Final:
All bids are binding. No bid cancellations, refunds, or exchanges will be permitted. By placing a bid, you enter into a legal contract to purchase the item if you are the winning bidder.
Technology Disclaimer:
Emerald Auction Group is not responsible for internet disruptions, lag, or platform outages that may interfere with bidding. All bids submitted are final.
Auctioneer Authority:
Emerald Auction Group reserves the right to:
* Withdraw any item from the sale
* Re-catalog items as needed
* Cancel bids in the event of suspected fraud or error
* Charge the card on file for unpaid invoices
* Report unpaid invoices to Proxibid or other auction platforms
* Recover any losses, costs, or attorney fees resulting from breach of these terms
Chargeback Policy:
No chargebacks will be accepted. Any attempt to reverse payment will be considered fraud and will be pursued to the fullest extent of the law.
Jurisdiction:
Any and all disputes or debt collection matters shall be resolved in the courts of Ottawa County, OH.