There will be no returns or refunds for any reason, we try to be as accurate as possible stating conditions of items, DO NOT BID UNTIL YOU ARE COMFORTABLE with an items description, please contact us if you need further assistance with an item. ELECTRONICS AS IS POLICY: All known information has been added to the description field, ALL ITEMS ARE SOLD AS IS. Many items in this auction were purchased in bulk and have little information, Please consider this fact when bidding. REMOVAL: It is the buyers responsibility to safely remove their items, there are NO packing supplies or moving equipment available so bring help if needed to remove any item. OTTAWA RIVER AUCTIONS is not responsible for any item being damaged or broken during the removal process. All items are AS-IS WHERE IS and there will be NO REFUNDS FOR ANY REASON. It is the buyers responsibility to have there item picked up or shipped at the time of the removal date any item not picked up will be donated after 10 days, donation slip with be mailed to the buyer. DAMAGE LIMITATIONS: If an item is lost, damaged, or a mistake in the catalog, OTTAWA RIVER AUCTIONS LLC will ONLY refund the total amount paid on that item. SALES TAX: If the winning bidders state charges a sales tax that tax will be added to their invoice after the auction has concluded