We do our best to describe items through the use of multiple hi-resolution pictures and text descriptions to point out potential issues. If there is an issue with an item contact us and we'll do our best to make it right. Join us on our Facebook group for previews of future auctions and other important updates - www.facebook.com/groups/StorageSteals 1. Open & honest is what we strive for. We will be very upfront with the quality of our products. If there are any flaws you'll know. If you have an issue with a sale we can work it out. 2. Winners are expected to arrange pickup times within 3 days of winning. Communication is key, we can work around this limit as long as you communicate. Pickup is at 4141 S 500 W #4 in Murray, Utah. 3. Items not picked up within a week will be offered to 2nd high bid or relisted at our discretion. 4. Bidders who do not pick-up items they've won will be blacklisted from future auctions. 5. We take cash, Venmo, Paypal, credit or debit cards. 6. Any other concerns let us know, We're reasonable and anxious to keep you satisfied. 7. We can ship normal shippable items, contact us for a quote if desired before bidding. We are in Carbon County regularly and can coordinate drop-offs as required during those trips. 8. Previews are allowed and encouraged before bidding. Just contact us to arrange a time.