Everything we sell is sold as-is with no implied warranty or guarantee. We do take a reasonable time to describe the items, but description may or may not describe all aspects of an item. We will however never intentionally mislead, omit anything that may affect the value or final price of an item. Condition of an item is your responsibility. 1) Personal inspection is available at our office. 2) Review ALL photographs that are provided (normally several). 3) We normally offer verbal evaluation during a live virtual auction. 4) You may call our office at (507) 282-1995 office With this being stated, We cannot be held accountable for disputes over condition or other subjective details.We do not except returns or provide refunds. We are a trusted seller with over 60,000 items sold on PROXIBID since October, 2009. Before you bid, understand that we are an auction company, not an ebay seller & you agree to all the terms & conditions. **** Please Note: Krause Auctioneering or our staff may bid on an item/items. We do not bid in order to raise or ‘shill’ your bid. We do ensure the highest level of integrity along with the highest level of customer service for all of our customers. **** Special shipping note: We have our procedures in place for shipping, please accept our intent to provide best method on all outgoing packages. We are just not able to respond to emails asking for special consideration or to ship the least expensive way. Our 'Best Practice' aprroach to selling includes being fair to you & our company to do our best. **** Shipping & handling costs are based on the weight & size of the package, not by what you paid for it. Please keep that in mind.